Privacy Policy

Effective Date: August 30, 2026

Abilene Appliance Repair (“we,” “us,” or “our”) operates the website located at https://appliancerepairinabilenetexas.com/ (the “Site”) and provides appliance repair services in Abilene, Texas and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or request service from us.

If you have questions about this Privacy Policy, please contact us:

Information We Collect

When you submit a service request or contact form on our Site, we may collect:

  • Your name
  • Email address (optional)
  • Phone number
  • Service address
  • Appliance details (type, brand, model)
  • A description of the repair issue

We may also automatically collect certain technical information when you browse our Site, including your IP address, browser and device information, pages visited, and the site or search engine that referred you to us. Where analytics tools are used on this Site, we may collect aggregated, non-identifying usage data to help us understand how visitors use the Site.

Cookies

Our Site may use cookies and similar technologies to support basic site functionality, remember preferences, and, where applicable, gather analytics data. You can control or disable cookies through your browser settings; doing so may affect certain features of the Site.

How We Use Your Information

We use the information we collect to:

  • Process and respond to your service request
  • Schedule and confirm appointments
  • Communicate with you about your request by phone, text, or email
  • Dispatch technicians and coordinate service delivery
  • Maintain the security of our Site and prevent spam or fraudulent submissions
  • Comply with applicable legal obligations

Submitting a service request through our Site does not automatically enroll you in unrelated promotional or marketing communications. We will contact you regarding the service request you submitted.

How We Share Information

We do not sell your personal information. We may share the information you provide with:

  • Our technicians and contractors, so they can perform the requested repair service
  • Scheduling, communication, and form-processing service providers that help us operate our business
  • Our website hosting provider and related technical service partners, as needed to operate and secure the Site
  • Analytics providers, where applicable, to help us understand Site usage
  • Law enforcement or other parties when required by law or to protect our rights, property, or safety, or that of others

These parties are given access to information only as needed to perform their services and are expected to handle it responsibly.

Website Security and Spam Prevention

We use reasonable technical and administrative measures designed to protect the information submitted through our Site, including spam- and fraud-prevention safeguards on our forms. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain the information you submit for as long as reasonably necessary to fulfill the purposes described in this Policy, including to complete your service request, maintain business records, and comply with legal, accounting, or reporting obligations.

Your Privacy Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information that is no longer needed for the purposes described above. To make a request, contact us using the information at the top of this Policy.

Children’s Privacy

Our Site and services are intended for adults seeking appliance repair services and are not directed to children. We do not knowingly collect personal information from children under 13.

External Links

Our Site may contain links to third-party websites, such as review platforms or map services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Effective Date” above indicates when this Policy was last updated. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: